Bill McDermott is Chairman and Chief Executive Officer of ServiceNow – the company with the fastest organic growth in the history of enterprise software. Since Bill joined in late 2019, ServiceNow has nearly tripled full-year revenues, while landing for the first time on the Fortune 500 list and S&P 100.
Before ServiceNow, he was CEO of SAP, the largest European software company. During his tenure, SAP’s market value increased from $39 billion to $163 billion. Author of the national bestseller, Winners Dream, Bill is known for his relentless focus on customer relationships. He is one of the most admired leaders in business, with a successful career spanning iconic brands such as Xerox, Gartner, and Siebel Systems. Currently, Bill serves on the board of directors of Zoom.
Having led through multiple phases of AI innovation, Bill has inspired ServiceNow to embed intelligence across every workflow, while partnering with industry visionaries to accelerate their paths toward digital business. Under his leadership, ServiceNow has become the intelligent platform for end-to-end digital transformation – connecting people, processes, data, and devices into one platform, with one architecture, and one data model.
Bill also united all 27,000+ ServiceNow employees under one aspiration: to become the Defining Enterprise Software Company of the 21st century. The company’s hungry and humble culture has been recognized on the Fortune 100 Best Companies to Work For, Fortune World’s Most Admired Companies, and Glassdoor Best Places to Work lists.
Naveen Zutshi joined Databricks as Chief Information Officer in January 2022. In this role he is responsible for Databricks Information technology solutions, driving transformational programs to help the company scale its consumption based business globally. Naveen is on the board of advisors for several fast growing startups like Propelo & ToriiHQ and established companies like Zoom and Rubrik. He is also an investor in many fast growing startups or early stage VCs.
Naveen’s experience spans software development, infrastructure and leading organizations from Fortune 500 companies to tech startups. Prior to Databricks, Naveen was CIO at Palo Alto Networks for the last six years helping the company’s move to cloud based businesses and integrating over 17 companies in that time period. Prior to Palo Alto Networks, Naveen worked as Senior Vice President at Gap Inc. responsible for the company’s infrastructure, operations, and information security organizations. Before Gap, Naveen spent time at SaaS startups or high tech companies like Cisco.
He earned a BE in Computer Engineering from Bangalore University and an MBA from University of Arkansas.
Alexandra Guenther has two decades building, deploying, and managing IT and operational assets for federal and commercial customers. From cutting edge cybersecurity services for America’s critical infrastructure, to national assets for intel customers, to leading the operational and logistical and IT challenges of running Antarctic operations, Alexandra brings a global leadership perspective to her roles. Throughout her career, she has been operating within and leading engineering teams across a variety of domains, inclusive of requirements engineering, large scale mission test & verification, mission support services, systems integration, cybersecurity, infrastructure migration and maintenance, logistics and operations, and ITIL-based service desk.
Alexandra’s current role is the Leidos Chief Information Officer, responsible for effective and efficient global infrastructure, operations, and enterprise applications of our 48,000+ global employee base.
Passionate about STEM education, Alexandra regularly volunteers for engagements with K-12 STEM encouragement for women in engineering and IT fields, and she is a board member for The Cyber Guild. Alexandra graduated from DeSales University with Bachelor’s degrees in Computer Science as well as Management of Information Technology, and earned her Master’s degree from George Washington University in Systems Engineering. She has active CISSP and PMP certifications.
Adhir Mattu is CIO at NXP Semiconductors, where he is focused on driving digital transformation and enterprise-wide innovation. He has a proven track record in enabling scalable business growth, transforming product development and customer experience, leading complex M&A IT integrations, and strengthening cybersecurity, with expertise in supporting large-scale supply chains, manufacturing, product engineering, and IP protection programs.
Previously, as Marvell’s CIO, Mattu played a pivotal role in the company’s transformational journey supporting a market value surge from $7 billion to $75+ billion (~10X growth). He led an enterprise-wide digital transformation, ensuring scalable and secure digital capabilities that empowered employees, accelerated innovation, optimized operations, and enabled external manufacturing at scale.
Currently, as NXP’s CIO, Mattu is spearheading a comprehensive AI/GenAI-based digital transformation strategy, driving business application and data platform rationalizations, M&A IT integrations, and cybersecurity advancements to future-proof the enterprise.
INDUSTRY RECOGNITIONS:
- 2024 Forbes top 50 CIO List
- 2022 CIO Hall of Fame
- 2021 HMG Strategy Leadership Award
- 2020 Bay Area CIO of the Year Global ORBIE Award
Joe Lombardi is the Associate Vice President of Digital Workplace at CVS Health. With more than 15 years’ experience in corporate technology with a reputation for building strong processes, teams and leaders, focusing on Digital Workplace. Team building, integrity and driving a strong team-oriented culture is key to the overall success of the organization.
At CVS Health, Joe manages an organization of over 1,000 + colleagues and contingent workers, responsible for Digital Workplace services ranging from Service Desk, Desktop Support, Executive Support, Audio Visual, Streaming, Virtual Desktop Infrastructure, M365 & Collaboration Platforms, Client Engineering, Mobile and more.
Head of Enterprise End-user Services and Experience at Broadcom's Global Technology Organization, with extensive experience leading diverse global teams. Almost three decades of experience in successfully executed M&A integrations, improved IT operations efficiency, implemented digital transformation programs, and utilized cutting-edge Cloud First technologies to drive innovation and enhance the end-user experience through AI, automated and autonomous workflows.
Devjeet Haldar is an accomplished executive leader specializing in Data Science, AI, Business Transformation, HR, and IT Management. With extensive experience in leading high-performing teams within global organizations, Devjeet is known for his visionary approach to leveraging emerging technologies to address complex business challenges and drive strategic growth.
Currently serving as the Vice President of HR Analytics and Operations at Johnson Controls, a global building solutions company, Devjeet is responsible for pioneering next-generation operating models enhanced by data and generative AI technologies. His leadership of a 350+ member global HR operations team has resulted in significant improvements in employee productivity and experience through innovative automation and AI-driven solutions.
Before his role at Johnson Controls, Devjeet held various senior positions at AbbottLaboratories, where he was instrumental in establishing the company's data analytics strategy and building a robust data science organization that grew from 5 to over 100 staff members. His efforts in advancing big data engineering and data governance have enabled measurable business value across diverse sectors, including healthcare and diagnostics. Notably, he led initiatives that delivered over $500 million in value and significantly accelerated product development and approval processes.
Devjeet’s career began at Deloitte, where he managed large-scale transformation projects for Fortune 500 companies, honing his consulting expertise in operations and technology. His strong background in IT management, business process improvement, and data strategy has equipped him with the knowledge to navigate complex regulatory environments, including GDPR and CCPA.
Devjeet holds a Master of Science in Systems Engineering from Moscow State Mining University, where he graduated in the top 5% of his class. His commitment to continuous learning is reflected in his participation in CIO Leadership Training at Berkeley Executive
Education.
Bhavin Shah is the CEO and co-founder of Moveworks. He is a seasoned entrepreneur with over 25 years of experience taking companies from inception to scale. Prior to Moveworks, he was CEO of Refresh.io, which LinkedIn acquired in 2015.
In 2016, Bhavin co-founded Moveworks, the leading AI copilot for the enterprise. Moveworks currently serves more than 300 enterprise customers, including NYSE, Hearst, Chubb Insurance, DocuSign, Mass General, and Toyota North America.
Bhavin has a Master's degree in Education, Technology, and Business from Stanford University and a B.S. in Computer Science from the University of California, San Diego.
Varun Singh is the President of Moveworks. Varun oversees the Product Management, Product Design, Customer Success, and Professional Services functions, and is committed to delivering the best possible AI-powered support experience to enterprises worldwide.
Varun co-founded Moveworks, the generative conversational AI platform that unifies all enterprise systems. Moveworks Enterprise Copilot serves more than 300 enterprise customers, including Honeywell, NYSE, Hearst, Chubb Insurance, Mass General and Toyota North America. Moveworks is building the best conversational AI platform for the enterprise, leveraging best-in-class, enterprise ready LLMs and integrations.
Varun holds a Ph.D. in Engineering and Design Optimization from the University of Maryland, College Park, and a Master’s degree in Engineering and Applied Mathematics from UCLA. He is passionate about driving innovation and pushing the boundaries of what’s possible with AI-powered enterprise solutions.
Gwen Thorn is the Vice President of Customer Success at Moveworks. Gwen oversees the Customer Success and Implementation functions, and her team is committed to delivering the best possible outcomes with an AI-powered support experience for enterprises worldwide.
Gwen has a B.A. in Global Studies from University of California, Los Angeles. Prior to Moveworks she spent five years at Box, Inc., where she focused on optimizing Customer Success and building out the Business Development partnership with IBM.
Jake Speyer is the Field CTO and Global Head of Presales Solutions at Moveworks. Jake brings to light the latest in regards to Conversational, Generative, and Agentic AI, and through his team activates how the Moveworks platform is implemented and scaled for the world's most unique scenarios.
Jake holds a Bachelor of Science in Business Administration from the University of Southern California. Prior to Moveworks, Jake spent time in Customer Experience Management (CEM) and Data Science / Demand Forecast Management.
Ajay Merchia is the Group Product Manager for the Agentic AI Platform at Moveworks. Ajay drives the vision and execution of Moveworks’ Agentic AI platform strategy, empowering organizations and developers to build, deploy, and scale AI agents. His team’s mission is to ensure every developer can launch highly reliable AI agents that solve real business problems, and start creating impact in minutes.
Ajay holds a B.S. in Business Administration from the Haas School of Business and a B.A. in Computer Science from the University of California, Berkeley. Prior to Moveworks, Ajay created internal AI-powered GTM solutions at Sage Intacct, improving efficiency for lead qualification & outbound prospecting.
Ben Spaunhorst brings over 10 years of Service Desk experience to World Wide Technology (WWT). In 2018, Ben took on the role of managing the Service Desk, and by 2020, successfully released ServiceBot with Moveworks. In 2024, Ben embarked on a new journey by establishing a team dedicated to AI and automation, further advancing WWT's technological capabilities.
Brandon Ridberg is a Senior Operational Engineer at Robinhood, driving IT automation and AI-powered support to enhance employee experiences and streamline operations. Brandon began his career in 2005, spending 10 years as an Apple Genius. He later led IT systems support for two major hospitals in Arizona and spearheaded the IT build-out of a 33,000 sq. ft. call center at Oscar Health. Now at Robinhood, he leverages AI and automation to create a seamless IT support experience, making AI a key driver of workplace efficiency and innovation.
Brian leads multiple teams at WEX as Sr. Manager of AI & Productivity, including an AI Engineering team specializing in employee productivity solutions and the Endpoint Engineering team. He also provides leadership for Google Workspace and its administrators, with a focus on driving productivity through AI and platform optimization.
Derek A. Debe, Ph.D. Derek serves as the Director of Digital Experience & Innovation (DEXI) at AbbVie, one of the world’s largest biopharmaceutical companies. With 19 years of experience at AbbVie, he is recognized as an industry leader in delivering innovative technology, platforms, and services that enhance productivity and success across the pharmaceutical enterprise. Looking to the future, Derek aims to transition his legacy work to AI-powered systems, enabling AbbVie to address increasingly complex health challenges for the patients we serve.
Girish is a seasoned IT leader with extensive experience in helping organizations adopt value-driven products that enhance employee experience and drive process excellence. With a career spanning over 15 years in service management and related technologies, Girish has worked with some of the largest enterprises, enabling them to optimize their workflows, improve service delivery, and achieve tangible business outcomes.
Greg is a leader in Deloitte’s Human Capital practice. He partners with clients to transform their HR and digital workplace capabilities to deliver more productive, engaging, and supportive experiences to the workforce. He is focused on helping organizations holistically embed AI and other innovative technologies into business strategies to create and realize measurable value and elevate organizational performance.
Joe Cannon is an accomplished engineering professional with extensive experience in intelligent automation, robotics process automation (RPA), data analytics, and IT enterprise applications. He has demonstrated a strong ability to lead and innovate in various roles throughout his career. As Director of Intelligent Automation at Leidos for the past 8 years he championed and directed the Conversational / Generative AI initiative using the Moveworks generative AI platform. He successfully built and led a team that releases over five use cases or skills per month using an Agile methodology. In addition to his work with Conversational / Generative AI, Joe was the driving force behind Intelligent Automation with the foundation starting with his Robotics Process Automation (RPA) program at Leidos. He assembled an RPA development team and established an Intelligent Automation Center of Excellence (COE) to support the enterprise's automation goals. Under his leadership, the RPA program developed and launched numerous BOTs to automate various processes, including account reconciliations, expense report substantiations, CRM updates, and IT account requests. The program releases dozens of BOTs each year across the company saving approximately $5.7M each year.
Joe Cannon's career at Leidos and Lockheed Martin is marked by his leadership, innovation, and ability to drive significant advancements in agile software development, intelligent automation and IT enterprise applications. His contributions have had a lasting impact on each organization's efficiency and effectiveness.
Joe Cannon is PMP certified and has an MSEE, as well as an MBA. On a personal note, he is the father of three and married for 30 years.
Jordan is a senior partner at West Monroe and heads the Los Angeles office, leading a multidisciplinary team of over 200 consultants. The office has been named the top place to work in Los Angeles by the Los Angeles Business Journal five different times.
Over his 20 years in business and technology consulting, Jordan has led various digital strategy and technology transformation projects. He is currently working on multiple initiatives with his clients to improve operations, customer service, and other business processes through the deployment of AI.
JungAh Choi is the VP of Enterprise Applications at Micron Technology. She leads a team of IT professionals who are responsible for Micron’s enterprise systems, including SAP, CRM, PLM, HRIS, Legal, and supply chain systems. She also spearheads Micron’s business transformation initiative, leveraging her expertise in the business processes and enterprise systems in the semiconductor industry.
JungAh has over 25 years of experience in IT leadership roles, managing complex, multi-year global transformation initiatives and building high-performing teams. Before joining Micron, she was the Senior Vice President of IT and US IT head at Amkor Technology, a leading provider of semiconductor packaging and test services. There, she oversaw IT strategy, cloud migration and various transformation efforts, and established an Industry 4.0 initiative to drive operational excellence and innovation.
JungAh holds a bachelor’s degree in computer science from the Incheon National University in South Korea and a master’s degree from the University of Illinois Urbana-Champaign.
Kashif is a Senior Manager of AI Product Management at WEX, where he is helping to shape the company’s enterprise AI strategy and product ecosystem. His work centers on building impactful, scalable AI solutions that accelerate automation and unlock new business value.
Among the key AI products Kashif leads is Finn—WEX’s agentic AI assistant, powered by Moveworks, designed to enable intelligent, autonomous experiences across finance, operations, and customer workflows. Kashif has helped position Finn as a core strategic asset—enabling smarter decision-making, increasing operational efficiency, and delivering tangible business outcomes.
Before joining WEX, Kashif led Generative AI initiatives at T-Mobile, leveraging large language models to transform customer interactions and internal productivity. Earlier in his journey, he advised Fortune 100 organizations at EY on digital transformation and intelligent automation. With deep experience across consulting, product development, and AI implementation, Kashif excels at turning big-picture strategy into tangible business outcomes.
Since becoming CIO in 2022, Kevin has spearheaded initiatives like West Monrobot, a conversational AI chatbot that streamlines internal tech support. His focus on automation, data platforms, and upskilling has delivered significant cost savings and operational agility, enabling faster results and impactful business outcomes.
Kevin joined West Monroe in 2019 as Chief Administrative Officer, creating the Shared Services function. He has held numerous C-level roles, and joined West Monroe from Gartner where he served as an Executive Partner. Kevin earned his degree in Management Information Systems from the University of Notre Dame. He was named CIO+ of the Year by SIM Chicago and led the team recognized as AITP-Chicago’s 2024 Most Effective Technology team.
Global IT Operations Leader with a proven track record of driving results. Skilled in building, optimizing, and scaling organizations to enhance efficiency and customer satisfaction. Experienced in IT operations, service management, and global customer support. Previously at Red Hat and LinkedIn, now leading Global IT Operations at Ciena, ensuring seamless end-to-end efficiency from end-user support to contract manufacturing, enabling timely product delivery.
Martyn brings over 15+ years of experience in software development, tech sales, and team management. He bridges the gap between technical and non-technical stakeholders to deliver effective solutions quickly. As a team builder and strategist, Martyn drives Nymbl’s growth, fostering a forward-thinking culture that empowers businesses to learn, build, and grow with next-generation technology.
Michael Goodwin is a Product Owner – Virtual Agent & DevOps Platforms at Plains, where he leads the development, strategy, and operations of their Moveworks virtual agent. With over a decade of experience in IT within the Oil and Gas industry, Michael bridges technical depth with business context — translating needs into solutions that reduce friction, improve productivity, and deliver measurable value. He led Plains post-implementation Virtual Agent rollout driving adoption and optimization and achieving key milestones like reducing ticket volumes and driving meaningful cost savings. Today, he is focused on expanding use cases and extracting even greater ROI through data-driven iteration and user-centric design.
Nicole Conroy is a seasoned technology executive dedicated to enhancing enterprise applications, user experience, and digital enablement. As Vice President of Employee Applications at Hearst, she leads the strategic oversight of enterprise applications, technical training, and end-user support, ensuring seamless technology adoption across the organization.
With 14 years at Hearst, Nicole has been instrumental in leading digital transformation initiatives that streamline operations, improve user engagement, and drive business efficiency. Her leadership blends technical expertise with a user-first approach to create impactful, intuitive digital experiences.
Nicole holds a Master’s degree from New York University and a Bachelor’s degree from the University of Rhode Island. Passionate about empowering people through technology, she continues to champion innovation and user enablement in the enterprise space.
Pat leads the global IT Service Management and Service Delivery functions, including collaboration tools and IT order fulfillment.
In this role he provides strategic direction and operational excellence for the ServiceNow platform and all IT Service Management functions (incident, problem, change, knowledge and asset & configuration management), end-to-end digital assistant operations using Moveworks, collaboration tools such as Office 365, Teams, SharePoint, and OneDrive, and IT order fulfillment including PC's, peripherals and software.
He recently implemented an "agent-less service desk" utilizing ServiceNow's Employee Center Pro in parallel with Moveworks Gen-AI capabilities to move to a 100% digital service desk.
Other notable implementations include expanding Moveworks beyond IT, ServiceNow's Software Asset Management, Strategic Portfolio Management , and end-to-end ServiceNow credential-less discovery combined with Gen-AI to discover and understand every network connected device.
As Product Manager of AI Employee Productivity at Procore Technologies, Reed Shackelford delivers practical, impactful AI solutions across the organization. He leads Procore’s enterprise-wide adoption of Moveworks’ AI Assistant, transforming internal support systems and driving more effective global collaboration. Reed’s approach blends expertise in AI product management with hands-on experience integrating acquisitions, enabling him to effectively address technical and organizational challenges. Currently, Reed is advancing Procore’s AI capabilities, creating intuitive tools designed to increase productivity and efficiency across teams and individual roles.
Rowan’s research focuses on AI, ML, and data science, looking at challenges and opportunities for technology executives and their teams. In his primary coverage area, he spearheads Forrester’s research on generative AI technologies, tools, and strategy. He also covers enterprise AI/ML platforms, cognitive search, and synthetic data.
Rowan has more than a decade of experience in analytics, technology market research, and data development. In his most recent position, he worked at the Commonwealth of Massachusetts as a senior developer and manager of a data and reporting team, where he worked to drive more accurate, actionable, and equitable insights on vulnerable populations. Prior to his work at the Commonwealth, Rowan worked as a Forrester researcher and analyst, focusing on advanced analytics and ML and authoring more than 30 reports, including many Forrester Wave™ evaluations.
Rowan has a BS in communication studies from Emerson College.
Walter Smith is a Vice President in IT responsible for Global IT Infrastructure and Security Operations at Zimmer Biomet. His team delivers and drives optimization across a portfolio of Global IT Services. Zimmer Biomet has been leveraging the Moveworks platform for IT for over 3 years enabling 29K users across 191 global sites and remote workers and is now expanding AI functionality across the global enterprise services.
Walter has been a visionary IT leader for more than 3 decades at industry leading companies. After graduation with a degree in Computer Science at the University of Florida, Walter has grown as a leader at global companies including Martin Marietta, Harris, AMD, HCL and has now spent more than 13 years with the global medical device leader, Zimmer Biomet.
Zach leads strategic partnerships at Nymbl, leveraging 15+ years of experience to integrate technology into enterprise processes. As Head of Platform Alliances, he builds impactful collaborations that drive growth and expand Nymbl’s reach, ensuring innovative solutions that meet evolving client needs.
Dan Aherne-McInteer leads Partner Success in APAC for Moveworks. Dan brings over 15 years of software selling experience across the APAC region to support the establishment and growth of our partner selling strategy. Through the team he is helping to activate Moveworks organisation to work with partners to ensure technical and sales successes.
Dan holds a Bachelor's of Science in Information Science. Prior to Moveworks, Dan has been first on the ground, for multiple SaaS vendors within the APAC region, establishing and driving their success through both Direct and Channel GTM Strategies.
Dave Uppal is the Vice President of Ecosystems at Moveworks. Dave oversees the Partnership and Professional Services functions, and his team is committed to delivering the best possible outcomes with an AI-powered support experience for enterprises worldwide.
Dave holds a Bachelor’s Degree in Engineering from Princeton University and an MBA from Harvard Business School.
Ian Rahn has spent the past four years as a leader at Moveworks, building and scaling a high-performing solution architecture team. Based in the NYC region, he focuses on enabling the go-to-market organization to be more customer-centric by equipping teams with the right strategies, tools, and expertise. His team helps enterprises tackle complex challenges with agentic AI systems that drive automation and operational efficiency.
Under Ian’s leadership, his team has developed innovative initiatives like Moveworks Labs and developer hackathons, empowering customers to extend the platform’s capabilities in new and impactful ways. They are also spearheading the developer evangelism program, fostering a growing developer community to accelerate innovation on the Moveworks platform.
Ian holds a master’s in business from the NYU Stern School of Business. Before joining Moveworks, he held key roles at other technology companies in the service management space, bringing a wealth of experience in AI-driven enterprise solutions.
Jake Schnur is the Head of Implementation and Professional Services Sales at Moveworks. Jake oversees the Implementation function bringing new enterprises live with their AI Assistants, as well as helping organizations realize value through targeted Professional Services engagements.
Jake has a B.A. in Geography from University of California, Los Angeles. Prior to Moveworks, Jake spent time at Lattice consulting organizations on their people management strategies, and prior to that at Medallia focused on the design and engineering of voice of the customer programs.
Kymberly Penson is a Director of Customer Success at Moveworks, where she leads a team of Customer Success Managers. Her team collaborates with enterprise clients worldwide, emphasizing value definition, delivery, and demonstration to ensure the success of their Moveworks AI assistants. Kymberly holds an MBA from the University of North Carolina. Before joining Moveworks, she served for six years as a Military Intelligence Officer in the U.S. Army and then spent three years developing virtual solutions for the Department of Defense. Transitioning into the tech industry, Kymberly honed her customer success expertise at Box.
Meaghan Hurr is a Senior Director of Customer Success at Moveworks. She aims to ensure that every customer at Moveworks is wildly successful with their AI Assistants by providing thoughtful approaches towards not only how to deliver on the Moveworks platform to its fullest extent, but also demonstrate impact to business outcomes.
Meaghan holds a BS in Engineering Management Systems from Columbia University. Prior to Moveworks, she spent time at Medallia helping customers shape their strategies for their Voice of Customer programs.
Ricardo Salazar is a Principal Solution Engineer at Moveworks, the leading Agentic AI platform. At Moveworks, Ricardo specializes in partnering with senior executives at large organizations to define and implement their AI strategies. With a deep understanding of the challenges and opportunities associated with AI adoption, he helps organizations leverage AI to drive digital transformation, improve operational efficiency, and enhance employee experiences.
Before joining Moveworks, Ricardo spent four years at ServiceNow as an Advisory Solution Consultant, where he assisted enterprise and strategic companies in driving organizational change through the use of ServiceNow. Additionally, Ricardo has over a decade of experience in Corporate IT, having held various roles and capacities that have equipped him with a comprehensive perspective on technology and its impact on business operations.
Sae Ro is the Head of Customer Executive Engagement at Moveworks. In his capacity, Sae oversees customer engagement activities such as the Customer Advisory Board, .locals, regional hackathons, executive round tables, and runs AI strategy workshops.
Sae holds a B.S. in Medical Technology from University of Maryland and M.S. in Health Systems from Georgetown University. Prior to Moveworks he spend time in healthcare operations, management consulting, and customer experience programs where he focused on customers, technology, strategy, and operations.
Zach Crockett is a Director for Customer Success at Moveworks. Zach's team of Customer Success Managers partners closely with enterprise customers, with a special focus on value definition, delivery, and demonstration, in order to achieve success from their Moveworks AI assistants.
In addition to 3 years at Moveworks, Zach has worked in Customer Success previously at Gartner, Kryon, and Hyperscience. He lives in Houston, TX with his wife and 3 kids.
